Forum Discussion
What to do if iPad is disabled and says to connect to iTunes?
iPad displays the message ipad is disabled connect to itunes, connecting it to a computer and restoring the system is the official and only way to unlock it if you don't know the passcode. However, this will erase all data on the device, so you should think carefully before proceeding.
This allows you to completely reset your iPad and remove the passcode lock, effectively resolving the ipad is disabled connect to itunes error, but using this feature will erase all existing content on your iPad.
First, connect your iPad to your computer using a USB cable. Open iTunes or Finder. You will see a message stating: Your iPad has a problem and needs to be updated or restored.
Click Restore to begin. Wait for the restoration process to complete, which usually takes 10 to 20 minutes. Once finished, the iPad will restart and display the Hello welcome screen.
After setup is complete, if you have a backup available, you can restore the iPad from that backup.
This method cannot unlock the iPad without deleting data, so it is only suitable for users who have backed up their device or are willing to lose their current data.
If you do not want to use third-party tools, you can try this method. This is an extreme measure, so you should consider it carefully.