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judagrace28's avatar
judagrace28
Copper Contributor
Aug 21, 2024

Update is not happening

Trying to update the Windows 11 update but installation does not complete continuously failing and giving an error code Cumulative Update for Windows 11 Insider Preview (10.0.26120.1542) (KB5041872) 

 

And its giving the error of Install error - 0x8007371b

  • jhares_58's avatar
    jhares_58
    Copper Contributor

    Same here... joining to your post waiting for some answers... :unamused:

  • Leviiop's avatar
    Leviiop
    Copper Contributor
    Go to Settings > System > Troubleshoot > Other troubleshooters.
    Find Windows Update and click Run. Follow the instructions and see if it resolves the issue.
  • LukeBrown's avatar
    LukeBrown
    Copper Contributor

    judagrace28 

    Reset Windows Update Components:

    1. Open Command Prompt as Administrator.
    2. Stop the Windows Update service: net stop wuauserv
    3. Delete the contents of C:\Windows\SoftwareDistribution and C:\Windows\System32\catroot2.
    4. Restart the Windows Update service: net start wuauserv
    • jhares_58's avatar
      jhares_58
      Copper Contributor

      LukeBrown Nope... need to stop Cryptographic service too to delete files, but anyway failed again... 

       

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