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Ravia's avatar
Ravia
Copper Contributor
Apr 12, 2025

Update Installation Error

KB5055617 Installation fails after update

```

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

sfc /scannow

DISM /Online /Cleanup-Image /RestoreHealth
```

The installation still fails after trying the above methods

3 Replies

  • Nguyenais's avatar
    Nguyenais
    Bronze Contributor

    Run the Windows update troubleshooter and check if it would be fixed.

  • Bonniewest's avatar
    Bonniewest
    Bronze Contributor

    It sounds like you're experiencing an issue with the installation of the Windows update KB5055617, even after attempting a number of troubleshooting steps including stopping services, renaming directories, running System File Checker (SFC), and using the Deployment Imaging Service and Management Tool (DISM).

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