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Jimgoel255's avatar
Jimgoel255
Copper Contributor
Apr 15, 2024

update failure

I am a windows 11 insider. I have been exeriencing crashes requiring a reboot from time to time and my system stalls when I the 26100.1 update. I get 26085.1 (ge release) oxc1900101 and/or ox80070002 have been told to do a clean install. Apparently a recivery drive is not sufficient (I need an ISO boot?)and I need the program installation files. Also, I need to backup the data, which I have done. I would like to avoid the clean install for obvious reasons.

6 Replies

  • Deepak10's avatar
    Deepak10
    Copper Contributor
    I am on windows 11 insider builds. I stopped the update as every update was crashing the system without giving any information. The only information you could see on the BSOD was "Critical Processes Failed" The last update I have which runs is Windows 11 Insider Preview 10.0.26058.1100 (ge_release) Dated 3/13/2024. It is even trouble to come out of the insider program as you will have to reinstall everything a fresh. This is an annoying experience, and I will think 100 times before joining any MS insider program. In general working with Windows is like living with a high maintenance spouse.
  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Make sure report this issue using the Feedback Hub app.
    Are you able to install other updates?
    You may ask your questions on:
    https://answers.microsoft.com/en-us
    • Jimgoel255's avatar
      Jimgoel255
      Copper Contributor
      There are many prior updates shown. I can't tell if I am missing something.
      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Open start and search for cmd or command prompt and run it as administrator and then type the following command:

        sfc /scannow

        Press enter and let it runs and see what the result is.

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