Keep getting this error message as I want to update my laptop. Please help. Windows 10 Insider Preview 17025.1000 (rs_prerelease) - Error 0x80096004

I'm getting this error as well. Looking up error 0x80096004, it appears to be TRUST_E_CERT_SIGNATURE aka "The signature of the certificate can not be verified". So, my guess is that this is an expired certificate somewhere, and that things will work once the cert is renewed. However, I believe Monday January 15 is Martin Luther King Day, so we might need to wait.

Seems as though this is a known issue that will naturally resolve when they release a new build to the Slow ring: "A bug has been discovered in the way we sign the files for builds delivered via flighting that which impacts all Insider Preview builds from 17000 through 17046. As such, any attempted installs of builds in this range will fail with the error code noted above. There are no long-term issues created by this scenario. The bug has been fixed and newer preview builds being tested internally are not affected." https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install-insiderplat_pc/insider-preview-build-installs-fail-with-error/d4334550-da6a-4f0f-b122-0fdfc8fa8dca?tm=1512672525162

The solution here - https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_update-insiderplat_pc/error-0x80096004-windows-10-insider-preview/7f2b1142-7b1c-4316-8864-c00c523396ac?auth=1 - worked for me.

Me too! Please help both of us (and probably mant others).

Unfortunately enough I am in the same boat. Suggestions anyone?

Update Error | Microsoft Community Hub

22 Replies

Marcus H. H. Bastian
Copper Contributor
Jan 14, 2018
Same here: Windows 10 Insider Preview 17025.1000 (rs_prerelease) – Fehler 0x80096004

Surface Pro 4, German.
Nayef Qaissieh
Copper Contributor
Jan 14, 2018
Windows 10 Insider Preview 17025.1000 (rs_prerelease) - Error 0x80096004
marc bogaert
Copper Contributor
Jan 14, 2018
same here on my lenovo computer
Vesa Valtonen
Copper Contributor
Jan 13, 2018
Same error here (Windows 10 Insider Preview 17025.1000 (rs_prerelease) - Error 0x80096004).
Deleted
Not applicable
Jan 13, 2018
Been experiencing the same issue since January 11.

I'm running Windows 10 Education version 1709 build 16299.192 on my Dell Inspiron 5448.
Jose Castaneira
Copper Contributor
Jan 13, 2018
Same error here.
Adolfo Barreto
Copper Contributor
Jan 13, 2018
Same here...
TechnoStuck
Copper Contributor
Jan 13, 2018
Same here - Windows 10 Insider Preview 17025.1000 (rs_prerelease) - Error 0x80096004
Bob Walto
Copper Contributor
Jan 12, 2018
Same error here.
Stephen Ungar
Copper Contributor
Jan 12, 2018
Me too! Please help both of us (and probably mant others).
- Arne Luehrs
  Copper Contributor
  Jan 12, 2018
  Unfortunately enough I am in the same boat.
  
  Suggestions anyone?

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Update Error