Forum Discussion
Michael Emeribe
Jan 12, 2018Copper Contributor
Update Error
Keep getting this error message as I want to update my laptop. Please help.
Windows 10 Insider Preview 17025.1000 (rs_prerelease) - Error 0x80096004
- tonylindeCopper Contributor
- Roopak NayakCopper Contributor
- Omar BelandriaCopper ContributorI have the similar problem: Windows 10 Insider Preview 17074.1000 (rs_prerelease) (15) Último error de intento de instalación en 16/1/2018 - 0xc190010 I can´t to installthis update. My laptop dell Inspiron 17 beging to install the update and when to go in 66% no restar more and I should to press the button power.
- Kerry StrongCopper ContributorDitto.
- Mark RogersCopper ContributorSame here :(
- Daniel CzyzCopper Contributor
I also get this error
- S. van DijkCopper Contributor
Same here....
- Paul StraderCopper ContributorSame here on my custom build. Clean install. Windows 10 Insider Preview 17025.1000 (rs_prerelease) - Error 0x80096004
- Bevan ArpsCopper Contributor
I'm getting this error as well.
Looking up error 0x80096004, it appears to be TRUST_E_CERT_SIGNATURE aka "The signature of the certificate can not be verified".
So, my guess is that this is an expired certificate somewhere, and that things will work once the cert is renewed. However, I believe Monday January 15 is Martin Luther King Day, so we might need to wait.
- Bevan ArpsCopper Contributor
Seems as though this is a known issue that will naturally resolve when they release a new build to the Slow ring:
"A bug has been discovered in the way we sign the files for builds delivered via flighting that which impacts all Insider Preview builds from 17000 through 17046. As such, any attempted installs of builds in this range will fail with the error code noted above. There are no long-term issues created by this scenario. The bug has been fixed and newer preview builds being tested internally are not affected."
- Stephanie FaberCopper ContributorSame issue here. I'm on a gaming desktop running windows 10 pro 64 bit, version 1709 build 16299.192.