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aditiladia1400's avatar
aditiladia1400
Copper Contributor
Sep 02, 2024

Unable to update windows 11

I am unable to update windows.

Current version: Windows 11 23H2.

Error: It says that I need to uninstall Virtual Box (LD Player) because it's incompatible with Windows 11, and the installation gets stuck. But I don't find the application under Control Panel when I search using windows search bar. 

I need some help on this, how do I proceed? 

1 Reply

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  • KapilArya's avatar
    KapilArya
    MVP
    Sep 02, 2024
    Check if you've any Android emulator or some other emulator installed on your PC, for example, BlueStacks, NoxPlayer, MEmu Play etc. They rely on Virtual Box background services and hence cause this error. Uninstall the emulator and restart the system to fix the error.

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