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Alok Kumar's avatar
Alok Kumar
Copper Contributor
Dec 23, 2017
Solved

Unable to update Windows 10 Insider Preview 17063.1000 (rs_prerelease)

Hello, Currently, I'm using Windows 10 Insider Preview Build 17025.rs_prerelease.171020-1626 As windows launched update with a new version 17063.1000, I'm unable to update. Each time system res...
  • Erik_Moreau's avatar
    Erik_Moreau
    Dec 24, 2017

    Hi,

     

    This code refers to a possible driver issue, please refer to c:\windows\panther\setuperr.log & setupact.log  to find out which driver is blocking your upgrade, if possible remove / update the driver / software for the upgrade

     

    (if you get an access denied error on the logfile, just copy the files somewhere before opening them)

     

    Hope this helps

     

    Erik

     

     

Matt Katzer's avatar
Matt Katzer
Copper Contributor
Jan 06, 2018
I have a similar problem with 1703 OS 15063.786 (1709 update fails). The update is loaded installs, boots a couple of times and rolls back. I'm running Windows defender ATP Win 10/E5 the error in the panther err log is: 2017-11-07 11:00:12, Error [0x0606ae] IBS [SetupCl library] Required profile hive does not exist: [\??\F:\WINDOWS\system32\config\systemprofile\NTUSER.DAT].

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