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SanjayPraveen3's avatar
SanjayPraveen3
Copper Contributor
Nov 15, 2023

Unable to update Windows - Windows Insider Program

I am enrolled on Windows Insider program, and my OS is Windows 11.

I was trying to update my windows for more than a year. But whenever I update any of the windows apps, it gives me the below error:
We couldn't install updates because there's a problem with the date and time information on your device. Make sure your date, time, and time zone settings are correct and we'll try again later

I tried my workarounds from internet, and nothing worked. This is stopping me to install / use few other applications as well. Requesting your assistance on this.

 

<Attached screenshot is the pending windows updates with the error message>

Thanks,

Sanjay Praveen NVR

21 Replies

  • SanjayPraveen3 

    https://blogs.windows.com/windows-insider/2023/11/08/announcing-windows-11-insider-preview-build-25992-canary-channel/ 

    It looks like you're up to date.  

    Have you tried updating in place using ISO?

     

    • hardsmashparty's avatar
      hardsmashparty
      Copper Contributor
      Hey, can you point me to where can I get iso files for the updates? I've got a device that ain't working with the new updates but I can't roll back my device as the last OS build that the device was working in is a 2-3 OS build older
      • Deleted's avatar
        Deleted

        hardsmashparty  

        Of course , this is the official site:

        https://learn.microsoft.com/en-us/windows-insider/isos#in-place-upgrade-with-a-windows-insider-preview-iso

    • SanjayPraveen3's avatar
      SanjayPraveen3
      Copper Contributor

      Deleted No, I haven't tried with ISO. But I can confirm that the system is not up-to-date!

      • Deleted's avatar
        Deleted

        SanjayPraveen3  

        If your system didn't update - then you would get a message that (your build has expired) and Windows would be unusable.

        What build do you have now? , should we start talking about the problem with this information?

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