Forum Discussion

WJGarvy's avatar
WJGarvy
Copper Contributor
Sep 12, 2021

Unable to save Word documents after I make changes/edits

Recently Word will not allow me to save changes or edits I make to a document.  I receive an error message, "word cannot start the converter html32.cnv" and I have to go to the Task Manger to end the task/close the document.  Anybody else having this problem?  What can be done to correct this?  I am unable to make any changes to any work I currently have in progress.  I was told to expect an update in October which may address this problem, but I can not afford to wait that long.

1 Reply

  • kinclark's avatar
    kinclark
    Copper Contributor

    WJGarvy 

     

    I am having the same problem,  Some of my docs are older Word 6.0 and later It will let me pull them up but they are protected or I cannot save the edits.  I too have deadlines, I can't wait until October updates.

    I'm disappointed I just didn't stay with my former version of MS Office.  This has been a nightmare.

Resources