Forum Discussion
NL NL
Jan 14, 2019Copper Contributor
Unable to pass Welcomescreen Keyboard/mouse input not possible (driver problem?)
Yes, I'm facing more or less a similar problem. After installation of 18312 my PC (Windows) stops at the welcomescreen. At that moment I normally press the space bar to come into the sign-in screen. ...
NL NL
Jan 17, 2019Copper Contributor
Also builds 18312.1007 and 18317 ran into th-stick out of e same error. Finally my first idea -a Driverproblem- was the cause.
After intallation of 18317 and debugging again, I pulled out by accident an USB-stick connected to my USB 3.1 cntroller card. Through my speaker I heard the specific sound when installing/removing such one. Oeps, that port gives a response, so I connected my keyboard to that USB 3.1 controller card and YES.....by hitting the space bar the logon screen shows up!!!! Entering my password and it works now.
FYI: Driver level USB 2.0 of motherboard (Asus Maximus 4 Gene-Z) 10.0.18317 and the driverlevel of the 3.1 Controller was the manufactories one.