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A K M Raushan Kabir Zoardar's avatar
A K M Raushan Kabir Zoardar
Copper Contributor
May 10, 2021

Unable to open One Drive Personal Vault

I am using Dev Channel Insider Build 21376. A new problem is occurred after the new build. I can't open my one Drive Personal Vault through 2 way Authentication system using Microsoft Authenticator App that is installed in My iPhone 7. My Surface book 2 suffers Blue Screen Death every time I have tried to open my Personal Vault of One Drive. I have Office 365 Personal Account. I do not understand how to solve it.

  • Hello,

    Can you please try upgrading to a newer build i.e. 21382, the latest one, as of this writing and see if this resolves the problem.

    Hope this helps!

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