Forum Discussion
Unable to open folders on Windows PC
I'm asking for your help because I can no longer open my folders, and I have a message saying that the explorer has stopped working. Can anyone help me please.
3 Replies
If the problem started recently, restoring Windows to a previous restore point might help. Go to Control Panel > Recovery > Open System Restore and follow the prompts.
Go to Settings > Update & Security > Recovery. Under Reset this PC, click Get started. Choose Keep my files to repair without losing personal data.
Run a full system scan with Windows Defender or your preferred antivirus software.
