Forum Discussion
Unable to log in
Hi everyone I am a windows 11 insider Just installed the January update. But now I cant log in with my pin I also noticed power options to shutdown or restart are not available. If I f...
Can you share us the build you're currently on.
Try upgrading to newer build or go back to previous build, see if it helps.
Try upgrading to newer build or go back to previous build, see if it helps.
Same here! I'm now on 22538.1010 and I can't log in using PIN or password. It just doesn't react, and it ends up rebooting.
For a while, I also saw 2 users on the login screen. Both with my name but only one with picture. Neither worked.
I can login on Safe mode, though (like now), but Windows Update doesn't work, nor does the Feedback Center.
For a while, I also saw 2 users on the login screen. Both with my name but only one with picture. Neither worked.
I can login on Safe mode, though (like now), but Windows Update doesn't work, nor does the Feedback Center.
- Hi Antonio
Looks like you have the exact same problem as me, on the poweroptions in the R/H corner I have no option to shutdown or restart is it the same for you?Mrmagoouk exactly. No options and password/PIN do nothing.
After some attemps in Safe Mode (it works), I was able to revert the last update via the Safe/Recovery Boot (reset pc 3 times and it boots automatically) down to 22533.
I can log in now, and have paused the updates for a week. 22533 has the issue where the volume indicator crashes explorer.exe, but it's much better than not being able to log in.
I will do some backup and try again, maybe from an iso. Or wait to the next build. Such a weird (and critical) error. I'm surprised we are the only ones?
- I had to do a reset from recovery with download from the cloud keeping settings and apps
