Forum Discussion

jona_koch's avatar
jona_koch
Copper Contributor
Feb 16, 2026

Unable to install Windows Insider Preview ARM64

Hello, 

I'm trying to install Windows Insider Preview ARM64. But I always get the message:

What do I need to do, to be able to download the program? 

I already tried incognito mode and my phones hotspots.

Beste regards,

Jona

3 Replies

  • Bhavikaki's avatar
    Bhavikaki
    Copper Contributor

    Sometimes, browser extensions or ad-blockers can interfere with downloads. Temporarily disable them and try again.

  • Blue_Bird's avatar
    Blue_Bird
    Copper Contributor

    Some Insider ARM64 downloads are restricted by geography or export compliance policies.

    If you're accessing from: A VPN endpoint or A cloud provider IP

    A region flagged by Microsoft compliance rules. So You can receive this error.

    Try following Fixes: Disable VPN completely or Use a normal residential ISP connection, Try from a different network and  Clear browser cookies

  • Sometimes network issues can cause this.

    Try accessing the WI page using your mobile device with mobile network or some different network.