Forum Discussion
Unable to install the Windows Preview Update
Hello,
The error code indicates corruption of Windows Update components. Please try this fix
Open administrative Command Prompt and type following commands one-by-one followed by Enter key.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Close Command Prompt and see if it resolves the issue.
If issue still persists, try this:
- Search for 'windows powershell' using Windows Search.
- From results, choose Windows PowerShell and select Run as administrator.
- Then type/paste following and press Enter key:
Repair-WindowsImage -Online -RestoreHealth
- Let the command complete, restart your system then.
Let us know if this helps!
I have the same issue;
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Doesn't help, because you can not rename Catroot2, it is locked by other processes, I even tried Safe Mode. Yes, I stopped all services here. Catroot2 still can't be renamed!
