Forum Discussion
Unable to Download or Update Apps in Microsoft Store – Error Code 0x800706D9
Hello everyone,
I’m facing an issue with the Microsoft Store. I am unable to download new apps or update existing ones. Every time I try, I receive the following error message:
Error code: 0x800706D9
I have already tried the following steps:
Restarted my PC
Signed out and signed back into the Microsoft Store
Ran the Windows Store Apps troubleshooter
However, the problem still persists.
I am currently using Windows 11 Insider Preview Build 26120.6982 and I am part of the Windows Insider Program.
Could anyone please help me understand what causes this error and how to fix it?
Thank you in advance for your help.
1 Reply
- DeclanRhodesIron Contributor
The error 0x800706D9 in the Microsoft Store typically indicates a problem with the Windows Firewall or Windows Update components, especially in Insider Preview builds where certain components may be in flux. Since you've already tried basic troubleshooting like restarting, signing out, and running the troubleshooter.