Forum Discussion
shade001
Jul 16, 2021Brass Contributor
Unable to do "Reset" or "Go back" on Windows 11(21H2)
Greetings, I have recently installed Windows insider preview; it is around 20 hours since installation, and it was not working properly so I tried to "Go back", from System>Recovery>Go Back & Restor...
- Jul 16, 2021
Hello shade001,
See if this fix helps you:
https://www.kapilarya.com/fix-there-was-a-problem-resetting-your-pc-on-windows-11
Let us know if this helps!
Note: Included link in this reply refers to blog by a trusted Microsoft MVP.
shade001
Jul 16, 2021Brass Contributor
Update: I figured out an alternative way, to get back to Windows 10 without losing data, thank you for looking into the issue.
For anyone facing the same issue here is the solution:
**Please keep a note of BitLocker recovery key, it will be required in the process. You can find it at aka.ms/myrecoverykey**
1 .Win+L
2. While holding the Shift key, go to the power and click "Restart".
3. Then advance setup menu appears, and there will be a "Troubleshoot" option.
4. Go in Troubleshoot>Uninstall Updates>Uninstall feature update.
5. Then if the uninstall feature update is available you will be able to go back to windows 10.
6. Congratulations! You are now on windows 10:party_popper:
For anyone facing the same issue here is the solution:
**Please keep a note of BitLocker recovery key, it will be required in the process. You can find it at aka.ms/myrecoverykey**
1 .Win+L
2. While holding the Shift key, go to the power and click "Restart".
3. Then advance setup menu appears, and there will be a "Troubleshoot" option.
4. Go in Troubleshoot>Uninstall Updates>Uninstall feature update.
5. Then if the uninstall feature update is available you will be able to go back to windows 10.
6. Congratulations! You are now on windows 10:party_popper:
Harpreet_singh255
Dec 12, 2022Copper Contributor
shade001 hi the uninstall update feature ia not working.