Forum Discussion
Unable to do "Reset" or "Go back" on Windows 11(21H2)
- Jul 16, 2021
Hello shade001,
This is a known issue atm with build 22000.71. It has been mentioned in this official announcement post:
Reset this PC and Go back buttons in Settings > System > Recovery do not function. Reset and roll back can be accessed from the Windows Recovery Environment by selecting System > Recovery > Advanced startup, and pressing Restart now. Once in Windows Recovery, choose Troubleshoot.
- Choose Reset this PC to perform a reset.
- Choose Advanced options > Uninstall Updates > Uninstall latest feature update to perform a rollback.
Hope this helps!
Hello shade001,
This is a known issue atm with build 22000.71. It has been mentioned in this official announcement post:
Reset this PC and Go back buttons in Settings > System > Recovery do not function. Reset and roll back can be accessed from the Windows Recovery Environment by selecting System > Recovery > Advanced startup, and pressing Restart now. Once in Windows Recovery, choose Troubleshoot.
- Choose Reset this PC to perform a reset.
- Choose Advanced options > Uninstall Updates > Uninstall latest feature update to perform a rollback.
Hope this helps!
I have tried to troubleshoot window update,I have also tried to startup repair ,I have also went in command prompt and did sfc scannow,chkdsk etc but my laptop Issue doesn't resolve I think it is because of three new updates of KB2565063 please guide me what should I do