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shade001's avatar
shade001
Copper Contributor
Jul 16, 2021
Solved

Unable to do "Reset" or "Go back" on Windows 11(21H2)

Greetings, I have recently installed Windows insider preview; it is around 20 hours since installation, and it was not working properly so I tried to "Go back", from System>Recovery>Go Back & Restor...
  • KapilArya's avatar
    KapilArya
    Jul 16, 2021

    Hello shade001,

     

    This is a known issue atm with build 22000.71. It has been mentioned in this official announcement post:

     

    Reset this PC and Go back buttons in Settings > System > Recovery do not function. Reset and roll back can be accessed from the Windows Recovery Environment by selecting System > Recovery > Advanced startup, and pressing Restart now. Once in Windows Recovery, choose Troubleshoot.

    • Choose Reset this PC to perform a reset.
    • Choose Advanced options > Uninstall Updates > Uninstall latest feature update to perform a rollback.

    Hope this helps!

KapilArya's avatar
KapilArya
MVP
Jul 16, 2021

Hello shade001,

 

This is a known issue atm with build 22000.71. It has been mentioned in this official announcement post:

 

Reset this PC and Go back buttons in Settings > System > Recovery do not function. Reset and roll back can be accessed from the Windows Recovery Environment by selecting System > Recovery > Advanced startup, and pressing Restart now. Once in Windows Recovery, choose Troubleshoot.

  • Choose Reset this PC to perform a reset.
  • Choose Advanced options > Uninstall Updates > Uninstall latest feature update to perform a rollback.

Hope this helps!

Raihakanz's avatar
Raihakanz
Copper Contributor
Oct 03, 2021
Sir please I need your help my Vaio laptop window 11 is not booting it shows blue screen again and again,, inaccessible device error, critical process died and shows other different errors like a disk failed to load press alt+cntrl+delete to start again,,,,,, operating system not found
I have tried to troubleshoot window update,I have also tried to startup repair ,I have also went in command prompt and did sfc scannow,chkdsk etc but my laptop Issue doesn't resolve I think it is because of three new updates of KB2565063 please guide me what should I do

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