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shade001's avatar
shade001
Brass Contributor
Jul 16, 2021
Solved

Unable to do "Reset" or "Go back" on Windows 11(21H2)

Greetings, I have recently installed Windows insider preview; it is around 20 hours since installation, and it was not working properly so I tried to "Go back", from System>Recovery>Go Back & Restor...
  • KapilArya's avatar
    KapilArya
    Jul 16, 2021

    Hello shade001,

     

    This is a known issue atm with build 22000.71. It has been mentioned in this official announcement post:

     

    Reset this PC and Go back buttons in Settings > System > Recovery do not function. Reset and roll back can be accessed from the Windows Recovery Environment by selecting System > Recovery > Advanced startup, and pressing Restart now. Once in Windows Recovery, choose Troubleshoot.

    • Choose Reset this PC to perform a reset.
    • Choose Advanced options > Uninstall Updates > Uninstall latest feature update to perform a rollback.

    Hope this helps!

shade001's avatar
shade001
Brass Contributor
Jul 16, 2021
Update: I figured out an alternative way, to get back to Windows 10 without losing data, thank you for looking into the issue.
For anyone facing the same issue here is the solution:
**Please keep a note of BitLocker recovery key, it will be required in the process. You can find it at aka.ms/myrecoverykey**
1 .Win+L
2. While holding the Shift key, go to the power and click "Restart".
3. Then advance setup menu appears, and there will be a "Troubleshoot" option.
4. Go in Troubleshoot>Uninstall Updates>Uninstall feature update.
5. Then if the uninstall feature update is available you will be able to go back to windows 10.
6. Congratulations! You are now on windows 10:party_popper:
  • Harpreet_singh255's avatar
    Harpreet_singh255
    Copper Contributor
    Dec 12, 2022

    shade001 hi the uninstall update feature ia not working. 

  • Harpreet_singh255's avatar
    Harpreet_singh255
    Copper Contributor
    Dec 12, 2022
    I am unable to uninstall latest feature update. Because there no option.
  • R1seDown's avatar
    R1seDown
    Copper Contributor
    Mar 24, 2022

    shade001  when i try that, it says unable to uninstall the latest feature update, please try troubleshoot, reset my pc, i dont wanna lose all my apps tho 😞

    • shade001's avatar
      shade001
      Brass Contributor
      Mar 24, 2022
      Hey R1seDown,
      Looks like since the release of the official stable of windows 11 this might have been discontinued. You could have a look into this article I found on the internet.
      https://www.sweetwater.com/sweetcare/articles/windows-11-how-to-roll-back-windows-11/
      Hope that helps. Thank you!
  • Ludbarrosh's avatar
    Ludbarrosh
    Copper Contributor
    Jan 09, 2022
    This worked to revert but I’m still having battery problems
  • suryansh110's avatar
    suryansh110
    Copper Contributor
    Nov 14, 2021

    i tried it but it says we ran in some issues try resetting your pc, pls helpshade001 

  • peachykoo's avatar
    peachykoo
    Copper Contributor
    Oct 07, 2021
    hi, i wanted to know is this method still gonna work after the 10 days trial period of the preview?
    • shade001's avatar
      shade001
      Brass Contributor
      Oct 07, 2021
      Sorry, but it might no longer be available.
  • nikhilnagrale2's avatar
    nikhilnagrale2
    Copper Contributor
    Jul 22, 2021
    I manually deleted the windows.old folder will it still work? When I click on Reset PC, it only shows a loading icon and then stops.
    • Anthony's avatar
      Anthony
      Iron Contributor
      Jul 23, 2021

      The "Go Back" feature is working again as of Build 22000.100. As to other person asking about the windows.old folder. If you delete the windows.old folder you won't be able to revert back to Windows 10 or the previous version of Windows even if it's prior to ten days. 

      • beetlejuice1005's avatar
        beetlejuice1005
        Copper Contributor
        Sep 11, 2021
        My build is 22000.184, and I don't have a Go Back button. If it was working again, it didn't stay there for long. Mine is still within the 10 days.
  • SIRCAM's avatar
    SIRCAM
    Copper Contributor
    Jul 20, 2021
    Thank you so much for this workaround, works like a charm.

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