Forum Discussion
Trying to join insider program
After joining the insider program, in the settings in Update, it says this "To manage the Windows insider Program settings for your device and allow it to stay on the insider program, you'll need to turn on Optional Diagnostic Data. When I click the link it gives me to go there (Diagnostics & Feedback) The option for Optional Diagnostic Data is greyed out and I can't click on it.
Any help please?
10 Replies
I had the same problem, my computer was, for some reason on another, on Family Safety. I has to just reset my PC (settings), and it was all fixed, keep in mind, that it will remove all your apps, although, it will save your files.
Hello Joshatt532,
Try this and see if it helps:
Open Services snap-in by running services.msc command.
Locate Connected User Experiences and Telemetry service and start it.
Try turning enabling Optional Diagnostic Data option then.
Hope this helps!- thanks, this helped me 😄
- just tried it, unfortunately it didn't do anything. Thank you though!
elaborate please? Deleted
