Forum Discussion
paulpchou
Sep 12, 2021Iron Contributor
trying to install the Dev. channel preview build but it failed to install 0x8007002
hi: I am trying to install the Dev. channel preview build but it failed to install 0x8007002. I tried many troubleshooting steps but no fixes. 1. Windows update troubleshooter 2. Windows update re...
Reza_Ameri
Sep 12, 2021Silver Contributor
Have you tried upgrading using the Beta channel?
Make sure file a bug report using Feedback Hub app and report all relevant log files there.
Do you have any ASUS driver or application on your device?
If yes, try uninstall them and see if the problem persist?
Make sure file a bug report using Feedback Hub app and report all relevant log files there.
Do you have any ASUS driver or application on your device?
If yes, try uninstall them and see if the problem persist?
paulpchou
Sep 14, 2022Iron Contributor
I have another issue. I can't get file explorer to be smaller. Clicking on the upper right corner of file explorer, it will not be smaller. Tested it in safe mode and the issue is not there. I've read that it is possible software conflict. I uninstalled all apps except for Office and Edge Beta but no fixes. Is it possible that MyAsus or Asus system control is causing the issue? I will try uninstalling it and see.
- Reza_AmeriSep 14, 2022Silver ContributorIt is recommended to create a new post instead of replying to a post for different issues.
You may try performing Clean Boot and see if the problem persists?
If not, enable services one by one to see which one causing this problem?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd