Forum Discussion
trying to install the Dev. channel preview build but it failed to install 0x8007002
hi: I am trying to install the Dev. channel preview build but it failed to install 0x8007002. I tried many troubleshooting steps but no fixes. 1. Windows update troubleshooter 2. Windows update re...
From the log files you shared in the Microsoft Answers forum, it seems like ASUS System Control is causing the problem. Try update it and in case problem persist, then uninstall it and restart your PC and try again.
I did a reinstall of Windows vi Windows 10 iso to test. Here is what I did.
1) after logging in, I set to the Dev. Channel and restarted the device.
2) Hide the updates, including the preview update.
3. Updated built in apps and installed MyAsus.
4) Let all drivers get installed.
5. Un-hide the updates and installed them.
6. Installed programs, including MyAsus splendid.
It works, did not the have 0x80070002 error. It is working on updates. Hopefully the next build will work too. I think it works with Windows 11 iso.
- I guess it might have been fixed by the Windows team and in any case whenever you observe any issue, make sure file a report using the Feedback Hub app.
Let me wait till the next build comes out and see if what I did is fixed or a workaround.
- Great, when you are joining the Windows Insider, unexpected error and problems are common and you have to make sure to file a report , so the Windows team would be able to investigate and solve the issue as early as possible.