Forum Discussion
trying to install the Dev. channel preview build but it failed to install 0x8007002
hi: I am trying to install the Dev. channel preview build but it failed to install 0x8007002. I tried many troubleshooting steps but no fixes. 1. Windows update troubleshooter 2. Windows update re...
Have you tried upgrading using the Beta channel?
Make sure file a bug report using Feedback Hub app and report all relevant log files there.
Do you have any ASUS driver or application on your device?
If yes, try uninstall them and see if the problem persist?
Make sure file a bug report using Feedback Hub app and report all relevant log files there.
Do you have any ASUS driver or application on your device?
If yes, try uninstall them and see if the problem persist?
What drivers to uninstall? Upgrade the Dev. build via the Beta Channel?
- Do you have any application related to ASUS like ASUS Remote Control or ASUS System Control Interface or any similar application?
That might have caused this issue, try to uninstall them and restart your PC and try again.Here is the thing. I remember before after reinstalling Windows 11, I forgot to go to the Windows Insider program to set to Dev. Channel. The build update failed to install. I tried another reinstall of Windows. This time, after logging in to Windows, I quickly go to the Windows Insider program to set to Dev. Channel. Restarted Windows. After logging in, the build update installed successfully. But when the new build is released to the Windows update, the installing failed. Why is it so?
- Deleted everything in the folder but no luck. Will try Asus one later
- I have Asus system control. Is that an interference?
- From the log files you shared in the Microsoft Answers forum, it seems like ASUS System Control is causing the problem. Try update it and in case problem persist, then uninstall it and restart your PC and try again.