Forum Discussion
trying to install the Dev. channel preview build but it failed to install 0x8007002
Make sure file a bug report using Feedback Hub app and report all relevant log files there.
Do you have any ASUS driver or application on your device?
If yes, try uninstall them and see if the problem persist?
I have another issue. I can't get file explorer to be smaller. Clicking on the upper right corner of file explorer, it will not be smaller. Tested it in safe mode and the issue is not there. I've read that it is possible software conflict. I uninstalled all apps except for Office and Edge Beta but no fixes. Is it possible that MyAsus or Asus system control is causing the issue? I will try uninstalling it and see.
- It is recommended to create a new post instead of replying to a post for different issues.
You may try performing Clean Boot and see if the problem persists?
If not, enable services one by one to see which one causing this problem?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
- What drivers to uninstall? Upgrade the Dev. build via the Beta Channel?
- Do you have any application related to ASUS like ASUS Remote Control or ASUS System Control Interface or any similar application?
That might have caused this issue, try to uninstall them and restart your PC and try again.Here is the thing. I remember before after reinstalling Windows 11, I forgot to go to the Windows Insider program to set to Dev. Channel. The build update failed to install. I tried another reinstall of Windows. This time, after logging in to Windows, I quickly go to the Windows Insider program to set to Dev. Channel. Restarted Windows. After logging in, the build update installed successfully. But when the new build is released to the Windows update, the installing failed. Why is it so?