Forum Discussion

Copper Contributor

Apr 27, 2023

Trouble with shutting

Hi there Since a couple of days I´m experiencing an issue with Win 11 22H2. When I finish the work, and press shut down, the system doesn´t do properly, the screen gets frozen and must have to pre...

Gunher_Class

Copper Contributor

Apr 29, 2023

Hello.

After running the clean boot, the troubleshoot continues, has made a little progress, it attempts to close, I believe arrives to some part of the code and then gets freezed or enter in a loop.

So extrange... unfortunately doesn't allow to install the new launch....preview

Attached are 2 picts showing the screen state...

Gunher_Class

Copper Contributor

Apr 30, 2023

Reza_Ameri

Good day

After investigating a little more, at the channel without success, I arrived to a solution provided by Microsoft in one page.

What to do? Well try to run a clean image, without loosing any datum, it will take a while, using the prompt command in an administrator mode, it takes datums from the site and cleans everything. After that I have installed the updtate Windows 11 Insider Preview 25352.1 (zn_release) with success.!!!

Thanks for your help and dedication!!!.