Forum Discussion
Ksmasha7
Oct 18, 2023Copper Contributor
TPM issue
Hi, I recently joined the insider program and I noticed this issue with TPM.
This message keeps showing up everytime I boot my laptop.
- If you don't have BitLocker on, consider selecting reset whole TPM. You might need to re-setup login PIN as TPM is cleared.
- LeonPavesicSilver Contributor
Hi Ksmasha7,
The fact that you are seeing a TPM issue every time you boot your laptop suggests that there is a more serious problem with your TPM. The most likely cause is that your TPM is faulty and needs to be replaced.
However, there are a few other things you can try before replacing your TPM:
- Stop the encryption with Bitlocker (if you are able to do that in Windows). Before of that type N in the TPM menu - Boot with current TPM data
Reset the whole TPM (press Y). This will erase all of the data on the TPM, including any encryption keys that are stored on it. If you have BitLocker enabled, you will need to have your BitLocker recovery key before resetting the TPM.
Check the TPM settings in your BIOS. Make sure that the TPM is enabled and that the correct TPM firmware version is installed.
Update the TPM firmware. You can check for and install TPM firmware updates from the website of your laptop manufacturer.
How to Troubleshoot and Resolve Common Issues with Trusted Platform Module (TPM) and BitLocker | Dell US
Issue with trusted platform module data after windows 11 bios update. : techsupport (reddit.com)
Laptop startet nicht: There is an issue with Trusted Platform Module - Microsoft Community
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Kindest regards,
Leon Pavesic
(LinkedIn) - Stop the encryption with Bitlocker (if you are able to do that in Windows). Before of that type N in the TPM menu - Boot with current TPM data