Forum Discussion

sheraton's avatar
sheraton
Brass Contributor
Sep 04, 2026

There is a problem with file history logging after the recent Windows update (KB5101684 / KB5121003)

Hello, I would like to inquire whether other Windows 10/11 users have encountered the same "File History" issue, and I also hope that the Microsoft technical team can seriously investigate this problem.

Using Windows 11 25H2//Windows 10 22H2. File history worked correctly before installing KB5101684/KB5120249. In "Control Panel → All Console Items → File History", the "Last Backup" time was updated correctly whenever a file was successfully backed up to the D: drive.

However, after installing KB5101684/KB5121003, the following issues arose:

  • Files can still be backed up to the D: drive normally.
  • The "Last Backup" time in "File History" cannot be updated correctly.
  • Newly created or saved Word documents, images, videos, etc., still show "No previous version available" in "Properties → Previous Versions."
  • There is no folder to edit; its date is changed automatically.

Even more worryingly, my Windows 10 22H2 desktop PC also started experiencing similar file history synchronization issues after installing KB5120249 on August 12, 2026.

Before the update, I never deleted system folders, login files, or messed with settings. I never...

In other words:

Windows 11 25H2 → KB5101684 → File History Issue

Windows 10 22H2 → KB5120249 → File History Issue

System Details:

Operating System: Windows 11 25H2 / Windows 10 22H2 (Build 26200.9278 / 19045.7663)

Recently Installed Updates: KB5120998, KB5121003, KB5101684

Installation Date:

July 29, 2026 KB5101684

August 13, 2026 KB5121003

I contacted customer service via live agent, copying the link to my post on Microsoft Community Hub and comments from other users with the same issue. They said they would review the case and include me in the list of users with the same problem.

Has anyone else experienced this issue with recent Windows updates? Currently, the only solution is to go to Control Panel → All Console Items → File History → Select Drive → Select D: drive again. After completing this step, File History will return to normal.

KB5101684/KB5120249 caused File History errors, but Microsoft has not acknowledged them. | Microsoft Community Hub

Welcome to comment if KB5101684 or KB5120249 caused the same File History issue. | Microsoft Community Hub

I want to ask Microsoft, why are there abnormal in the file history logs after these two updates? | Microsoft Community Hub

Win 10/11 file history is malfunctioning after an update why hasn't Microsoft fixed this issue yet? | Microsoft Community Hub

https://learn.microsoft.com/en-nz/answers/questions/5972265/windows-11-file-history-not-updating-correctly-aft

https://learn.microsoft.com/en-nz/answers/questions/5978256/win-11-25h2kb5101684-os-builds-26200-8973-and-2610

https://www.reddit.com/r/computerhelp/comments/1vituh0/comment/p6dxvs4/?context=1&screen_view_count=2&ext-referrer=DIRECT

No RepliesBe the first to reply