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Andemus1's avatar
Andemus1
Copper Contributor
Nov 01, 2022

The audio device is being auto-disabled when recording or using the Microphone on Build 22621.875

Is there someone who is facing the same problem?

Trying to use Cortana or doing a Screen Recording with PowerPoint, Camtasia, Snagit, or Xbox Taskbar, the audio device (especially the microphone) is being auto-disabled and then stops the record or stop Cortana. I tried several times to see how to record a 60-second video, it was not possible. The apps stop after 3 or 5 seconds.

 

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Check for update and see if there are any pending updates?
    Try update your Audio driver.
    Try open Microsoft Store and update all applications there.
    Restart your PC and see if the problem persists.

    • Andemus1's avatar
      Andemus1
      Copper Contributor

      Thank you.
      Everything is updated now. Now the audio is not getting auto-disabled. But the Micro volume is too low. People are facing problems to hear me during conversations.

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