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Spire81's avatar
Spire81
Copper Contributor
Sep 06, 2021

System will not shut down

Windows 11 Pro 21H2 ( OS Build 22000.176) System refuses to shut down it just logs out then goes back to the login page. There was an error about iCUE by Corsair but I removed the driver and tried it again and it did the same thing. The only way I can get the pc to shut down is the command (shutdown /s) in an admin terminal

 

It worked on the last build but not this one 

  • Spire81's avatar
    Spire81
    Copper Contributor
    I know it's not officially supported but it does have TPM2 and secure boot is on and it works but this is my setup

    OS Name Microsoft Windows 11 Pro
    Version 10.0.22000 Build 22000
    OS Manufacturer Microsoft Corporation
    System Manufacturer To Be Filled By O.E.M.
    System Model To Be Filled By O.E.M.
    System Type x64-based PC
    System SKU To Be Filled By O.E.M.
    Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. P1.90, 3/11/2018
    SMBIOS Version 2.7
    Embedded Controller Version 255.255
    BIOS Mode UEFI
    BaseBoard Manufacturer ASRock
    BaseBoard Product Z87 Killer
    • Spire81's avatar
      Spire81
      Copper Contributor
      guess I was wrong looks like TPM is reporting as not usable in my sysinfo
    • Spire81's avatar
      Spire81
      Copper Contributor
      The system updated today but still won't shut down
      I'm now on version 21H2 (OS Build 22000.184)
  • ARUNABHA_BISWAS's avatar
    ARUNABHA_BISWAS
    Copper Contributor

    I AM HAVING A SHUT DOWN PROBLEM WITH MY OS WINDOWS10 21H1 VERSION. EVERY TIME I HAVE TO FORCE SHUT DOWN

    • Spire81's avatar
      Spire81
      Copper Contributor
      I've been having the same issue until Microsoft fixes it try opening command prompt and use the command, ( shutdown /s ) this will shutdown your computer safely but they really need to fix this.

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