Forum Discussion
Andrew Sparks
Jun 12, 2019Brass Contributor
System reports No Internet despite having active connection
For the last 3 builds, I have an issue where on WiFi the network connection reports no Internet, even though I have an active connection. I can browse the internet OK in Edge, Chrome etc, but apps li...
Eddie Leonard
Jul 17, 2019Iron Contributor
Andrew Sparks
Jul 18, 2019Brass Contributor
ok spent last night rebuilding this several times using the latest insider iso, I get the issue without the cisco client installed, so its not that.
I think its the surface firmware or the NIC drivers as they all get installed via Windows update and the issues then start.
I've tried rolling back the NIC drivers in device manager but no luck. Cant stop the firmware and other drivers being installed via windows update.
Frustrating.
- Andrew SparksAug 28, 2019Copper Contributor
I've updated to 18965 and this is still not fixed, despite it twice being listed in fixes for previous builds.
I've compelted a Network reset, changed various reg keys as other users have suggested, but nothing works. Any Wifi I use says No Internet, yet browsers work fine.
- Andrew SparksJul 28, 2019Brass Contributor
Updated to 18945 which has my issue listed as a fix, but its still happening. I've done a netowrk reset to clear any chnages I may have made, no luck
- Andrew SparksJul 23, 2019Brass Contributor
- Andrew SparksJul 19, 2019Brass Contributor
thanks, I cant get a proper internet connection on any wifi at all - from my office guest wifi, at home, to tethering my iphone, to the local starbucks.
They all connect, and I can broswe the internet via browsers, but it still says no internet and Outlook, SfB etc are dead
- Eddie LeonardJul 18, 2019Iron Contributor
Thanks for giving this a try. I will add your results into the notes. We do have additional reports of this and are looking into it. I appreciate your patience!