Forum Discussion
System reports No Internet despite having active connection
Can you tell me what build you are currently on? Also can you provide your device's make and model? Thanks!
- Paul WarrenJul 29, 2019Iron Contributor
Hi Eddie Leonard,
I've had a similar issue to this also - Surface Laptop 2. Assumed it's my home modem as a reset often resolves it, but other devices (Windows, iOS and Android) are not affected.
Logged FB - https://aka.ms/AA5r27s
- Andrew SparksJun 17, 2019Brass Contributor
Hi, I'm on 18912 buts its happened for the last few builds. Never had the issue before that.
I'm on a Surface Book 2 , with latest drivers from Windows Update
Thanks
- Eddie LeonardJun 17, 2019Iron Contributor
Can you update to 18917 and see if the issue still persists? If it does, can you please leave feedback to the Feedback Hub then share the link to it here? We will then be able to look into it.
- Andrew SparksJun 17, 2019Brass Contributor
Now having issues when on WAN, No internet but browsers work, Outlook etc doesn't, nor does windows update.
I already logged in Windows Feedback - https://aka.ms/AA5cpyf
Another few have reported it: https://aka.ms/AA4z7h4