Forum Discussion
Luka_Sinobad
Jun 30, 2021Copper Contributor
System freeze on restart - windows 11 dev
Sometimes when changes are made or some driver is installed or just regular restart, the system freezes while rebooting, requiring hard reset, only fix I found is override boot in bios. Picture b...
DominikReber
Jul 01, 2021Copper Contributor
Same here.
Installed the preview on a (splendid) Asus ZenBook Duo 14 and get freezes all the time.
Sometimes on the Login screen, sometimes later on.
Tried safe mode which didnt work either, so not sure if it is driver related...
Luka_Sinobad
Jul 01, 2021Copper Contributor
Turn CSM on in bios and try again.
- DominikReberJul 01, 2021Copper Contributor
There is no such thing as CSM on my notebook
Asus ZenBook Duo 14
I am unable to report directly from my device as it is freezing within a minute.
- ashminismathJul 10, 2021Copper Contributor
DominikReber started having green screens , the system freezes while attempting simple tasks like emptying recycle bin . Nor the shortcut for restart, shutdown or task manager works
- DominikReberJul 15, 2021Copper ContributorNotebook: Asus Zenbook Duo 14
With version 22000.65, Windows 11 run perfectly for some few days, it was plugged in and connected to a 4K-Screen using HDMI.
Yesterday, I unplugged it and used it as Notebook. No problems.
Today, I booted my notebook and the same happened as before:
- Screen went black for 1 second at the login screen. (as if it switching/doing something with the graphic card)
- as soon as I enter my pin code, it freezes
So I went to Safe mode and deactivated BOTH graphic cards (Intel XE and Nvidia MX450).
Rebooted and I could log in normally.
Activated the MX450 - worked
Activated Intel XE - and after about 2 min, it froze again.
So it might be the Intel XE - or still the MX450, as it did not freeze instantly. But I am suspecting the Intel XE
So I again booted to safe mode, deactivated only the Intel XE and could login normally again.
Then I uninstalled the installed driver for Intel XE - Version 30.0.100.9670 (so that's the one I suspect to generate the freezes).
It then automatically installed version 27.20.100.9565 (so an older one). No freezes since then now for an hour.
I am now installing the newest driver with some Windows 11 support (Version 30.0.100.9684).
I will report back, but I am confident that the problem lays within one of these drivers. I hope that using the newest one - or alternative the older version 27 will solve the freezes.