Forum Discussion
Surface Laptop Studio 2 front facing camera not working after turning on Insiders
Thanks for your thorough guide. I'm facing a similar issue since today, but I marked my account to leave the Insider program about a week ago. So I think insider program is only a coincidence and something changed in general.
Just in case I tried the same steps plus:
- reinstalling teams work and school (which was the first app that did not work as expected)
Jeremy Thake I yesterday spend some time clicking through MS Troubleshooting. And they made the most absurd (but typical Microsoft) suggestion:
- "Shut down your laptop and disconnect it from Power Supply for 5 Minutes"
As this is quite difficult with an internal battery that you cannot remove I tried the following:
- in the evening shut down the Surface Studio 2 Pro
- Disconnect power supply.
- Go to bed and hope for the best
=> and voila: My camera is back on.
I have no idea how (or better why) the wiring between the power control chip and the camera should be interlinked in such a way but I'm more an software instead of a hardware guy.