Forum Discussion

LiamWWHR's avatar
LiamWWHR
Tin Contributor
May 03, 2023
Solved

Steam games freezing computer - Need assistance

Hello everyone,

I'm having an issue with my computer freezing whenever I run Steam games. I have tried a number of troubleshooting steps such as updating drivers, checking for malware, verifying game files, and reinstalling the games themselves, but nothing seems to be working.

Here are my computer specs:

  • Device name: MS-7C37
  • Processor: AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz
  • Installed RAM: 32.0 GB
  • GPU: NVIDIA GeForce RTX 3070

I have also contacted Microsoft support, and they were not able to resolve the issue. They suggested that I post my issue here on the Insider forum in the hopes that someone else has encountered a similar issue or can offer further assistance.

If anyone has any suggestions or has encountered a similar issue, please let me know. Thank you in advance for your help.

15 Replies

  • DRMoo's avatar
    DRMoo
    Tin Contributor
    You are not alone. Latest two builds starting from 25346 completely broke Steam - my PC becomes unresponsive or BSODS as soon as I open Steam or try downloading anything. Reddit is also full of posts from people saying this issue is not uncommon. Hopefully, it will get fixed soon.
    • LiamWWHR's avatar
      LiamWWHR
      Tin Contributor
      I can open steam I just cant run any games (except Big Ambitions) but running apps are fine