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Josh Woody's avatar
Josh Woody
Copper Contributor
May 13, 2017

Start pxe over ipv4 - boot issues

I sat down at the computer this morning and noticed it must have tried to update/reboot.  Stuck at this message "http://en.community.dell.com/support-forums/laptop/f/3518/t/19491654   Went into Boo...
Peter McDonald's avatar
Peter McDonald
Iron Contributor
May 14, 2017

Hi Josh,

 

That looks to me like there is an issue with your disk and possibly not Windows and might be out of the scope of these forums, you might need to try calling Dell support or asking on their forums.

 

However I would still like to see if I can help further, can you send me a screenshot of whatever is on the "Main" page in your bios? particually anything around disk information.

 

Also try turning off the Laptop and then turn it on and continuously tap the F12 key.

 

You should then get a Boot options page with a Dell Diagnostics as an option. If you can select this a run a diagnostic it could help determine a disk issue.

Josh Woody's avatar
Josh Woody
Copper Contributor
May 14, 2017

I'll try to run a diagnostic.  Here is the screenshot of details from the Main tab in BIOS...

  • Josh Woody's avatar
    Josh Woody
    Copper Contributor
    May 14, 2017

    Looks like everything checks out OK...

     

    • Peter McDonald's avatar
      Peter McDonald
      Iron Contributor
      May 14, 2017

      Thanks for sending that over, looks like your disk is OK, but for some reason it is not showing in the boot order, can you tell me (or show a photo) of what happens when you press enter on the "Add boot option" menu?

      • Peter McDonald's avatar
        Peter McDonald
        Iron Contributor
        May 14, 2017

        Also when you pressed F12 previously to go into diagnositics, what other boot options were showing?

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