Forum Discussion
kevinest
Feb 15, 2024Copper Contributor
Specific App Not Working After Update
Recently, I got an update for Windows 11 Insider, so I updated it, and it restarted my computer. But, when I launched it back up and tried to play the game, 'Roblox', it wouldn't load. I tried multiple issues, like creating a new account and talking with both Microsoft support and Roblox support, and I was prompted to go here after they tried various solutions, which didn't work. If someone knows how to solve this, please let me know. I also don't mind quitting the insider program, as long as I don't lose anything.
Thank you,
Kev
- Reza_AmeriSilver ContributorTry performing Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd - I suggest to repair or reset the specific app from Settings > Installed apps > the app > three dots next to it > Repair/Reset.
- kevinestCopper Contributorrepair/reset doesn’t show up. Modify does, but it’s not selectable
- Reza_AmeriSilver ContributorTry uninstall the update you installed and see if the problem persists?
Report this issue using the Feedback Hub app.- kevinestCopper Contributorthats the thing, it won't let me uninstall it (and I can't find it)
- Reza_AmeriSilver ContributorDo you know which update causing this problem?
Are you seeing it in the Windows Update history?