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ztomer's avatar
ztomer
Copper Contributor
Aug 10, 2021

Some icons missing from the taskbar on Windows 11 build 22000.120

* Windows 11, build 22000.120
* Dual monitor setup (4k in horizontal mode, 2k in vertical mode)
* Single taskbar

 

Some (but not all) icons are missing from the taskbar, with the status highlight (pill) showing.

The behavior is consistent and only applies to specific applications.

For example:
Icons visible:
* Microsoft code

* Telegram
* Notion
* Chrome

Icons missing:
* Whatsapp desktop
* Your Phone
* Spotify
* Microsoft Terminal
* Windows Settings
* Microsoft Paint

Attached - screenshot of the taskbar with a missing Whatsapp Desktop icon

How do I resolve this?
Thanks!

8 Replies

  • ianmacdonald's avatar
    ianmacdonald
    Copper Contributor

    ztomer 

    50 PCs across the azure domain all with the same issue as listed.  Whatsapp and Teams Icon not showing but notifications / status pill showing.  Affect started over the last month following previous update(s)

     

    Followed all suggestions out there to be found by googling

    All PC's patched and up to date.  NOT reinstalling windows on all PCs.  Will just have to wait for MS to fix...

  • ealgranti's avatar
    ealgranti
    Copper Contributor

    Same issue.
    I had the Outlook and Windows Terminal icons missing from the taskbar (both from the Windows Store).
    I managed to restore both of them by reseting the Windows Store (with WSreset.exe from an elevated command prompt), but the icons disappeared on the next sign in, and wsreset could not restore them.
    I then managed to restore the Outlook icon by unpinning the apps from the taskbar, deleting the app cache and signing in again. The Windows Terminal icon is still stubbornly missing.

    The temporary solutions are so hit and miss that I don't know if they're actually doing anything or whether it is just the act of pinning/unpinning and signing out/in that sometimes does the trick. The only thing I know is that everything I do is not consistent and does not last.

    • Jolyon_Ralph's avatar
      Jolyon_Ralph
      Copper Contributor

      Same issue here.  

      None of the fixes have fixed anything,  Windows Terminal app is the worst affected. 

  • RCS42's avatar
    RCS42
    Copper Contributor
    Same problem here.
    Seems to happen just with Windows Store apps like Calculator and Windows Terminal.
    Behavior is not consistent though. Pinning Calculator to the taskbar restores the icon. Unpinning it removes it again. Windows Terminal never shows the icon and unpinning after pinning doesn't work either.
    Restarting Explorer, manually removing icon caches, fiddling with taskbar settings all don't work.
    PC: brand new, latest and up to date Win10, only common applications.
  • ztomer's avatar
    ztomer
    Copper Contributor

    ztomer 

     

    After further investigation:

    I believe it's a Windows Store related problem 

    * Uninstalling the Store version of Whatsapp and installing the stand-alone version from the official website restored the application icon.

     

    What didn't work:

    * Reinstalling from the appstore

    * Clearing the icon cache (manually)

     

     

    • Alesupper's avatar
      Alesupper
      Copper Contributor

      ztomer I have exactly the same issue and have tried every suggestion I can find from the web.  

       

      Has anyone on here got and idea what is causing this?

      • ztomer's avatar
        ztomer
        Copper Contributor

        Alesupper What is your build number? At some point this stopped happening (the build I have installed is 22000.438, taken from from settings->System->About)

         

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