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Mieowo's avatar
Mieowo
Iron Contributor
Aug 15, 2025

Solution for being unable to delete a broken pinned item from File Explorer/Quick Access

Wanted to quickly share a Windows 11 solution I found earlier this evening after hours of research without success.

Problem:
I had an old broken network share shortcut pinned to File Explorer (Quick Access being another term elsewhere in the OS) on the Windows taskbar. Every time I attempted unpin the offending shortcut File Explorer would hang indefinitely. I tried pinning a known-good shortcut, selecting both, then trying an unpin which had the same result. Various other solutions were tried with the same result (without going so far as delete the file entirely which would work but require tedious additional time to restore from scratch).

Solution:
What ended up working was quite simply booting into Safe Mode without Networking (the easiest way to accomplish this is likely via msconfig) and unpining said shortcut within that environment. Worked like a charm! Hopefully this saves someone else the pain I went through before finally figuring it out! I'd imagine this also works for Windows 10 as well but I haven't tested.

1 Reply

  • Boot into Safe Mode without Networking (via msconfig or other methods).

    In Safe Mode, go to File Explorer or Quick Access.

    Unpin the broken shortcut.

    Reboot normally.

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