Forum Discussion
HPDeskjet
Jul 30, 2025Copper Contributor
Scrolling in Office 365 and File Explorer broken (touchpad) in KB5062669, 26120.5722
Insider update KB5062669, 26120.5722 Since installing this update yesterday touchpad scrolling is not working in all of my MS Office 365 programmes or in File Explorer. I am using an Asus Viviob...
HPDeskjet
Aug 01, 2025Copper Contributor
Thanks for the replies and advice.
Earlier today I uninstalled the KB5062669 (build 26120.5722) update. I then used Driver Booster to update the touchpad driver to the latest version. After updatin the touchpad drivers, I reinstalled the KB5062669 (build 26120.5722) update. This has solved scrolling problem in Outlook 365 anf File Explorer on the 2 laptops that were effected, an Asus Vivobook 15 OLED (Intel i7) and an Asus Vivobook Go OLED (Ryzen 7).