Forum Discussion
HPDeskjet
Jul 30, 2025Copper Contributor
Scrolling in Office 365 and File Explorer broken (touchpad) in KB5062669, 26120.5722
Insider update KB5062669, 26120.5722 Since installing this update yesterday touchpad scrolling is not working in all of my MS Office 365 programmes or in File Explorer. I am using an Asus Viviob...
HPDeskjet
Aug 01, 2025Copper Contributor
Many thanks for the replies and advice. I rolled back the latset WIP cumulative update and updated the touchpad drivers. After updating the drivers using Driver Booster I reinstalled the WIP update, scrolling is working again. I had this issue with 2 Asus laptops, an Asus Vivobook 15 (Intel i7) and and with an Asus Viviobook Go (Ryzen 7). Scrolling in Office 365 and File Explorer is now working properly on both laptops.