Forum Discussion
Screen Freezing and Glitching Upon Waking from Sleep Mode
1. Update the graphics card driver
Right-click Start Menu → Device Manager
Expand Display Adapter → Right-click Graphics Card → Update Driver
Select Automatically Search for Updates
2. Modify the power settings
Open Control Panel → Power Options
Select the current program → Change Program Settings → Change Advanced Power Settings
Locate PCI Express → Link State Power Management → Set to Off
3. Disable Fast Startup
Control Panel → Power Options → Select Power Button Function Click Change Currently Unavailable Settings Cancel the check box to enable Fast Startup Method 4: Adjust Sleep Settings Settings → System → Power and Sleep Change Sleep to Never to test if it still freezes. Options → Select Power Button Function
Click to change currently unavailable settings
Uncheck Enable Fastboot
4. Adjust Sleep Settings
Settings → System → Power and Sleep
Change Sleep to Never
Test to see if it still freezes
5. Reset Display Settings
Press the Win + Ctrl + Shift + B combination (to reset the display driver)
Observe if it recovers
6. Troubleshooting a clean boot
Press Win + R and type in msconfig
Select Selected Startup → Cancel Load Startup Items
Reboot to test
7. Create a new user account
Settings → Accounts → Family and Other Users
Add new account → Toggle Usage
8. System Restore/Reset
Settings → System → Recovery
Select Return or Reset this PC