Forum Discussion
Pasindu03
Oct 25, 2021Copper Contributor
Screen Crash Bug In Windows 11
I recently updated to windows 11 and I found that there is a screen crash bug. sometimes the screen goes black and also it continues to be shaking. (as per the attached video shows) The only option ...
Pasindu03
Oct 26, 2021Copper Contributor
It happens when the computer is used for a few hours. after that, if we try to do more it happens. after restarting the problem is okay for another hours. I reported to the Feedback Hub also but didn't get a proper answer yet. All windows updates are up to date. but can't install the driver from Dell Support assist after the 11 Update.
Reza_Ameri
Oct 26, 2021Silver Contributor
You don't have to use the Dell Support Assist, you may just visit the Dell support website and search for the model of your device and download the driver from there.
- Pasindu03Oct 27, 2021Copper Contributoryeah, I checked for updates yesterday via web and all are up to date anyway I download and install the graphic driver again still didn't get the problem. ut not sure.
- Reza_AmeriOct 27, 2021Silver ContributorTry open start and search for feedback and open the Feedback Hub app and report this issue.