Forum Discussion
Pasindu03
Oct 25, 2021Copper Contributor
Screen Crash Bug In Windows 11
I recently updated to windows 11 and I found that there is a screen crash bug. sometimes the screen goes black and also it continues to be shaking. (as per the attached video shows) The only option ...
Reza_Ameri
Oct 25, 2021Silver Contributor
Does it only happens when you open a application?
Does your problem solve when you perform a restart?
Try open start and search for feedback and open Feedback Hub app and report this issue.
Open Windows Update and check for update and see if there is any pending updates?
Try visit your device's manufacturer website and download and install the latest graphic card driver.
Does your problem solve when you perform a restart?
Try open start and search for feedback and open Feedback Hub app and report this issue.
Open Windows Update and check for update and see if there is any pending updates?
Try visit your device's manufacturer website and download and install the latest graphic card driver.
- Pasindu03Oct 26, 2021Copper ContributorIt happens when the computer is used for a few hours. after that, if we try to do more it happens. after restarting the problem is okay for another hours. I reported to the Feedback Hub also but didn't get a proper answer yet. All windows updates are up to date. but can't install the driver from Dell Support assist after the 11 Update.
- Reza_AmeriOct 26, 2021Silver ContributorYou don't have to use the Dell Support Assist, you may just visit the Dell support website and search for the model of your device and download the driver from there.
- Pasindu03Oct 27, 2021Copper Contributoryeah, I checked for updates yesterday via web and all are up to date anyway I download and install the graphic driver again still didn't get the problem. ut not sure.