Forum Discussion
Screen blanks as if rebooting but then all windows exactly as before.
Has happened 4 or 5 times (that I know of, would not know if happened while PC is in lock status) in the last month.
I'll be typing or reading the screen and screens go black and a few seconds later both display the connection type (HDMI, etc). A few seconds later, the lock screen appears, and I enter my PIN and everything is exactly as it was when the screens went blank.
Today was the first time I looked but no errors or warnings in the system event log but does include strange (to me) information messages:
The time provider 'VMICTimeProvider' has indicated that the current hardware and operating environment is not supported and has stopped. This behavior is expected for VMICTimeProvider on non-HyperV-guest environments. This may be the expected behavior for the current provider in the current operating environment as well.
The time provider NtpClient is currently receiving valid time data from time.windows.com,0x9 (ntp.m|0x9|0.0.0.0:123->40.119.6.228:123).
No PC hardware changes for 6 months.
C: drive 1TB Samsung 980 Pro NVMe
D: drive 1TB SPCC NVMe
Any ideas for what's wrong or how to fix?
1 Reply
- PeterPetersenIron Contributor
If you are seeing problems like incorrect system time or other time-related issues (which might not be evident in these logs), try manually syncing your time settings:
- Go to Settings > Time & Language > Date & Time, and under "Synchronize your clock," make sure it's set to automatically synchronize.
- You can also manually trigger a time sync by running the following command in Command Prompt
(Admin):bashw32tm /resyncIf you are not running a Hyper-V environment but still see VMICTimeProvider messages regularly, consider reviewing your Virtual Machine settings (if applicable) or removing any leftover virtual machine tools/drivers that might be causing these messages.