Forum Discussion
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Oct 02, 2026Copper Contributor
Repeated prompt "Some information has changed" when reconnecting to mobile hotspot
Problem Description
When attempting to reconnect Windows 11 to a personal mobile hotspot, the connection frequently fails to connect automatically. Instead, Windows displays the following prompt:
- "Some information has changed since the last time you connected. We need additional information to complete the connection." (自上次连接后,某些信息已更改。我们还需要一些信息才能完成连接。)
The system forces re-entering the Wi-Fi security key every time, even though the SSID, password, and security type on the phone have not changed.
Steps to Reproduce
- Turn on the personal mobile hotspot on the smartphone (WPA3-Personal).
- Connect the Windows PC to the hotspot, check "Connect", and verify successful connection.
- Disconnect or disable the mobile hotspot.
- Turn on the hotspot again later and try to reconnect from Windows.
- Windows fails the handshake and displays the "information has changed" prompt requiring manual password entry.
Observations & Potential Causes
- Forgetting the network via `Settings > Network & internet > Wi-Fi > Manage known networks` temporarily resolves the issue for one session, but it recurs on subsequent reconnections.
Device & OS Environment
- OS Version: Windows 11 Insider Preview (Build 26340.9577)
- Network Adapter: [Intel Wi-Fi 6E AX210 160MHz]
- Hotspot Device: Android 16 Smartphone Hotspot WPA3-Personal 5GHz
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