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qqqq
Copper Contributor
Oct 02, 2026

Repeated prompt "Some information has changed" when reconnecting to mobile hotspot

Problem Description

When attempting to reconnect Windows 11 to a personal mobile hotspot, the connection frequently fails to connect automatically. Instead, Windows displays the following prompt:

  • "Some information has changed since the last time you connected. We need additional information to complete the connection." (自上次连接后,某些信息已更改。我们还需要一些信息才能完成连接。)

The system forces re-entering the Wi-Fi security key every time, even though the SSID, password, and security type on the phone have not changed.

 

Steps to Reproduce

  1. Turn on the personal mobile hotspot on the smartphone (WPA3-Personal).
  2. Connect the Windows PC to the hotspot, check "Connect", and verify successful connection.
  3. Disconnect or disable the mobile hotspot.
  4. Turn on the hotspot again later and try to reconnect from Windows.
  5. Windows fails the handshake and displays the "information has changed" prompt requiring manual password entry.

 

Observations & Potential Causes

  • Forgetting the network via `Settings > Network & internet > Wi-Fi > Manage known networks` temporarily resolves the issue for one session, but it recurs on subsequent reconnections.

 

Device & OS Environment

  • OS Version: Windows 11 Insider Preview (Build 26340.9577)
  • Network Adapter: [Intel Wi-Fi 6E AX210 160MHz]
  • Hotspot Device: Android 16 Smartphone Hotspot WPA3-Personal 5GHz

 

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