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Myles_McNally's avatar
Myles_McNally
Copper Contributor
Sep 30, 2022
Solved

Repeated failure installing KB5017389

I am in the Insider program for W11, and am set for the Release Preview channel. When this first tried to install, about 4-5 days ago, it failed several times, and even with 'help' from MS support, we could not get it to install. I was then told that I needed a higher level of support, which happened today, but with no better luck. In the end they finally suggested that the only solution would be a totally clean install, and also that they were 'consumer' support only, could not really answer questions about Insider problems. The error I am currently seeing is 0x800f081f. 

 

I would really appreciate any possible assistance with this, as I do NOT want to do a clean install.

  • Anonymous's avatar
    Anonymous
    Oct 01, 2022

    Myles_McNally 

    Yes, this is a confirmation that you are right!

    https://answers.microsoft.com/en-us/windows/forum/all/windows-error-0x8007054f/3799f3e0-a0f7-4042-8ac4-d0504b0023e9

8 Replies

  • TomH_Ohio's avatar
    TomH_Ohio
    Copper Contributor


    Same issue.  I am downloading the ISO now.  Previously ran through the Troubleshooter protocols including the the CMD line scans and resets, as well as the .Net repair tool.

    • Myles_McNally's avatar
      Myles_McNally
      Copper Contributor
      I wish you the best TomH_Ohio. Mine was a 'process' and in the end it almost felt like pure blind luck. I suggest running the troubleshooter again after installing the ISO
      • TomH_Ohio's avatar
        TomH_Ohio
        Copper Contributor

        Myles_McNally 

         

        The ISO approach worked for me.  It took a couple of tries, but once the "Download & Install All" option appeared on the button, the 4.81 update installed and triggered a Restart.

         

        Thanks for documenting the problem and the fix.

  • Anonymous's avatar
    Anonymous

    Hi Myles_McNally 

    https://learn.microsoft.com/en-us/windows-insider/isos#in-place-upgrade-with-a-windows-insider-preview-iso

    An in-place update should fix this.

     

     

    • Myles_McNally's avatar
      Myles_McNally
      Copper Contributor
      Hi Deleted Thanks for the suggestion, and I did try it, but still have my original problem. I downloaded the ISO for the Windows Insider Release Preview channel and installed it, retaining my apps and data. I then confirmed that I was still set up for the Insider Release Preview channel, and Windows update still wanted to install the update for KB5017389. So I chose again to download and install it. But alas, the install failed again, this time with error 0x8007054f.
      It definitely seems to me that this update is flawed in some way, of that there is something in my system that is causing the failure, but I have no way of figuring that out.
      • Anonymous's avatar
        Anonymous

        Myles_McNally 

        Yes, this is a confirmation that you are right!

        https://answers.microsoft.com/en-us/windows/forum/all/windows-error-0x8007054f/3799f3e0-a0f7-4042-8ac4-d0504b0023e9

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