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dedgar4883's avatar
dedgar4883
Copper Contributor
Nov 17, 2020

Reinstalled beta version 19042. Problem restoring files from backup.

I had to do a reinstall due to some corrupted file(s). I did a backup prior to the reinstall. But now the Restore program doesn't see that backup. It does see the previous one. But when I tried using...
dedgar4883's avatar
dedgar4883
Copper Contributor
Nov 19, 2020

HotCakeX Windows backup

Settings>Update & Security>Backup

dedgar4883's avatar
dedgar4883
Copper Contributor
Nov 19, 2020
Backup will find several previous backups. But when trying to use them nothing is restored.
I can find the last backup and access the compressed folders to see the files within them. Windows restore cannot.
  • HotCakeX's avatar
    HotCakeX
    MVP
    Nov 20, 2020
    can you move the backup files to another disk/device and then try from there?
    • dedgar4883's avatar
      dedgar4883
      Copper Contributor
      Nov 20, 2020

      HotCakeX Just tried that without success. The Recovery in this Insider version isn't even letting me choose the drive I put the backup on. I have to use Control Panel> System and Security> Backup and Restore (Windows 7) to even be able to select the drive.

      Under the Restore portion it tells me that 'Windows could not find a backup for this computer'. 

      Then I can select the highlighted 'Select another backup to restore files from'. 

      That opens a window with a bunch of old backups. If I try to browse network location I can get to the drive and the backup. I click on it and another window opens: 'Select the folder where you want to save the backup'. 

      Under that is a window with 'Network' in it. But I can't select it or add anything. 

       

      • Eddie Leonard's avatar
        Eddie Leonard
        Iron Contributor
        Nov 20, 2020

        dedgar4883 It's still a little clear how you performed your initial back up of your files. The built-in supported method of back up in Windows 10 is File History. This is different that the Backup and Restore (Windows 7) utility which is only for restoring files from older Windows 7 backups to a Windows 10 device. It is not intended to be used as a backup utility for Windows 10. Below are the two different utilities (File History on the left and Backup and Restore (Windows 7) on the right).

         

        You can learn more about backup solutions here:  https://support.microsoft.com/en-us/windows/choose-a-backup-solution-in-windows-10-31495e5d-370e-3631-c773-44de4301e070

         

        -Eddie

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