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Joe_Maria2280's avatar
Joe_Maria2280
Copper Contributor
Jul 22, 2021
Solved

Windows 11 Facial recognition "Windows Hello

July 22, 2021 Los Angeles   Hello,  Today I got an update installed on Win 11. Facial Recognition "Windows Hello" stopped working suddenly. It says in the error statement that it is Unavailable. ...
  • erikiters's avatar
    erikiters
    Jul 23, 2021

    Joe_Maria2280 

    just removed biometric hello in device mgr and rebooted. worked again

     

erikiters's avatar
erikiters
MCT
Jul 23, 2021

Joe_Maria2280 

just removed biometric hello in device mgr and rebooted. worked again

 

LauraK1111's avatar
LauraK1111
Copper Contributor
Jul 25, 2021
Worked for me too. Thanks, erikiters!
  • Joe_Maria2280's avatar
    Joe_Maria2280
    Copper Contributor
    Jul 25, 2021
    Hi
    the same day I on the message board Microsoft posted an update - which I still downloaded and had no problem(s) -- I would suggest you do the same
    JM