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Re: Logitech Brio stop working after windows 11 build 22581 update (Beta channel)
Hello, I have a Nexigo HelloCam and figured out a way to make the external camera work without disabling Virtualization Based Security. Regarding the article https://learn.microsoft.com/de-de/windows-hardware/design/device-experiences/windows-hello-enhanced-sign-in-security#disablingenabling-enhanced-sign-in-security, executing following code as admin fixed the problem.
REG ADD "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WinBio" /v SupportPeripheralsWithEnhancedSignInSecurity /t REG_DWORD /d 1 /f
7 Replies
- emtek thank you! I've had this problem a couple months back, found no solution and tried to reinstall Windows 11 which helped. Fast forward to this week and I'm not sure what caused it (Windows Updates, Resetting my Hello PIN) but Brio is unusable for Hello again.
Tried the other reg settings in this thread but your suggestion is the one that worked.
thank you thank you thank you!Have been trying to get my logitech camera working for ages. I finally managed to fix it properly. Problem in my case was new security model Microsoft implemented.
You can check are your devices compatible with Enchanted sign-in security here:
windows key->search (core isolation):
It will show directly if some devices are not compatible. Problem in my case was that my laptop had compatible windows hello Face so everything here looked normal.
To fix Brio you only need to add this to register:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WinBio
right click and add DWORD key: SupportPeripheralsWithEnhancedSignInSecurity
Value should be 1
This should allow legacy devices (like brio) to work with windows 11.
Reboot your pc and enroll biometrics again.
sign-in options-> facial recognition
Hopefully this will help you all. Wanted to post this as it has taken long to resolve my issue.
This seems not working sadly anymore with Windows 11 Version:
Edition Windows 11 Pro
Version 22H2
build 22621.2506
Windows Feature Experience Pack 1000.22677.1000.0
here are my BRIO details:
App Version: 3.4.142
Model: Brio
Camera Info
Serial Number: 008052C8
Product ID (PID): 085e
EEPROM Version: 1.18
CRC Version: C93D
Sensor Version: 5.5
Firmware: 2.0.64
Windows 11 Hello message is:
"No compatible Windows Hello Camera found..""As well I did the registry changes. See picture
